Privacy Policy

Real World Group Ltd is a registered Data Controller under the Data Protection Act 1998 (Registration Number Z5971470). Full details of the Act are available here - https://www.gov.uk/data-protection.

The information you submit will be kept confidential and secure once it reaches the Real World Group server. The information will be processed (by means of a computer database or otherwise) by or on its behalf under regulated conditions in accordance with the provisions of the Data Protection Act 1998.

 

Privacy & Information Gathering

Real World Group Ltd will never sell, share or make available, any information from any of our customers, respondents or site visitors at any time. No information gathered by us through online surveys (including 360-degree feedback) will be accessible by anyone other than the customer and Real World Group Ltd.

All information gathered by customers is regarded as their own, and is only used for research purposes where an individual completing a questionnaire has responded to a standard question asking whether this is acceptable. When data are included in research, the data are fully anonymised in advance so that no individuals can be identified.

All confidential information gathered is stored in a secure environment. Real World Group Ltd only collects as much data as is required to make your experience effective. We retain individuals’ 360-degree feedback reports for a maximum of 3 years in order to make them accessible should the individual wish to review or download their report again up to this time. After this they are deleted from our server. Only anonymised data that has been permitted for use in research is stored after this period.

 

Information regarding 360-degree feedback completion

Data collected via the use of our diagnostic products, such as online 360 questionnaires and surveys, is held by the providers of our respective diagnostic and survey platforms, who maintain security and access controls as are appropriate for data privacy and confidentiality.

Data held in the 360 system is accessed through the Participant’s/User’s email address. It is the individual’s responsibility to supply an appropriate email address and protect the security of their site password.

As described above, we sometimes collect questionnaire and survey data for our own internal research purposes. We guarantee that any information we collect is used in a confidential and anonymous manner; we allow users to opt out of their data being used in this manner.

 

Real World Group 360-degree feedback Reviewer Privacy Details

As someone completing another person’s 360-degree feedback (a “reviewer”), every attempt is made to protect your anonymity in the ratings that you provide to the “target manager” (the person you are providing feedback for).

In this regard:

  • Your name is not included in the final report
  • Your name is never linked to the ratings that you provide
  • The target manager knows no more than the fact that you have or have not completed the questionnaire
  • In order to disguise the ratings you have given, your ratings are combined with those of at least one other person before a bar is displayed in a graph (the only exception to this is in the case of the “Manager” or equivalent category)
  • Your comments are combined with all other reviewers, and are not linked to your respondent category (e.g. “Direct Report”, “Peer”, etc).

 

An explanation of the ‘range’ indicator

Some of our reports display the ‘range’ of ratings provided by reviewers within the same category (i.e. the minimum and maximum rating provided for a particular item). In order to protect reviewers’ confidentiality, a range bar does not appear where fewer than 3 people have provided a response.

In instances where everyone in the same category has responded with the same rating, this is shown by the range indicator. For example, if everyone listed in the “Peers” category answered a particular question with a score of “3”, the report would show a range of “3” to “3”, and therefore the reader of the report would know each Peer answered with a score of 3.

If you have any questions regarding your privacy as a reviewer or any other questions on the Real World Group privacy policy, please email info@realworld-group.com

This policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

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