Real World Group recognises the importance of protecting the privacy of any information provided to us by visitors to our site and users of our services and products.
Email addresses and any other contact information we collect is stored securely, and all reasonable care is taken to prevent any unauthorised access to this data. We will not share your private information with any other individual or group not directly associated with our company without your express permission.
In order to continuously improve our site, as well as the experience of its visitors, we employ the use of Google Analytics. This allows us to gather useful visitor data and monitor website trends without identifying individual visitors. To see what information Google Analytics collects, please see the Google Analyitcs Overview.
Data collected via the use of our diagnostic products, such as online 360 questionnaires and surveys, is held by the providers of our respective diagnostic and survey platforms, who maintain security and access controls as are appropriate for data privacy and confidentiality.
Data held in the 360 system is accessed through the Participant’s/User’s email address. It is the individual’s responsibility to supply an appropriate email address and protect the security of their site password.
We sometimes collect questionnaire and survey data for our own internal research purposes. We guatantee that any information we collect is used in a confidential and anonymous manner; in such instances we will always endeavour to allow users to opt out of their data being used in this manner.
Real World Group 360-degree feedback Reviewer Privacy Details
As someone completing another person’s 360-degree feedback (a “reviewer”), every attempt is made to protect your anonymity in the ratings that you provide to the “target manager” (the person you are providing feedback for).
In this regard:
- Your name is not included in the final report
- Your name is never linked to the ratings that you provide
- The target manager knows no more than the fact that you have or have not completed the questionnaire
- In order to disguise the ratings you have given, your ratings are combined with those of at least one other person before a bar is displayed in a graph (the only exception to this is in the case of the “Manager” or “Boss” category)
An explanation of the ‘range’ indicator
Some of our reports display the ‘range’ of scores provided by reviewers within the same category. In instances where everyone in the same category has responded with the same rating, this is shown by the range indicator – for example, if everyone listed in the “Peers” category answered a particular question with a score of “3″, the report would show a range of “3″ to “3″, and therefore the reader of the report would know each Peer answered with a score of 3.